Last Updated: 25/09/2026

At QUICKPICS E-COMMERCE PRIVATE LIMITED, we are committed to providing a smooth and reliable delivery experience for all gardening and seed products purchased through our website.

Our product range includes vegetable seeds, flower seeds, herb seeds, fruit seeds, lawn and grass seeds, organic seeds, seed collections, gardening kits, and related gardening products.

This Shipping Policy explains how we process, pack, ship, and deliver orders placed through our website.

1. Shipping Coverage

We currently deliver orders across India, subject to serviceability of the delivery location.

All orders are shipped to the address provided by the customer during checkout.

Customers are responsible for providing:

• Full and accurate delivery address

• Correct PIN code

• Valid phone number

• Any other information required for successful delivery

Delivery availability may vary depending on the location and courier serviceability.

2. Order Processing Time

Orders are generally processed within 1–2 business days after successful payment confirmation.

Please note:

• Orders placed on Sundays or public holidays will generally be processed on the next working day.

• Orders may take additional time during sales, promotional periods, or periods of high order volume.

• Orders requiring additional verification may take longer to process.

• Processing time does not include the delivery transit period.

We will make reasonable efforts to process orders within the estimated timeframe.

3. Delivery Timeline

Our estimated standard delivery timeframe is:

Standard Delivery: 3–7 business days

The actual delivery time may vary depending on:

• Customer location

• PIN code

• Courier availability

• Product availability

• Order processing time

• Weather conditions

• Transportation conditions

• Local delivery restrictions

• Public holidays

Remote, rural, or difficult-to-service locations may require additional delivery time.

Delivery estimates are indicative and are not guaranteed delivery dates.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is placed.

Shipping charges may depend on factors such as:

• Delivery location

• Order value

• Product quantity

• Shipping promotions

• Courier serviceability

If a free shipping offer is available, the applicable terms and conditions will be displayed on the website or during checkout.

5. Packaging and Handling

We take reasonable care when preparing gardening and seed products for shipment.

Depending on the product, orders may be packed using suitable packaging materials to help protect:

• Seed packets

• Seed containers

• Gardening kits

• Product labels

• Packaging from damage during transportation

Customers are advised to inspect the package immediately after delivery.

If the package or products appear damaged, please take photographs and contact us as soon as possible.

6. Seed Product Handling

Seeds are products that can be affected by environmental conditions.

After delivery, customers should store seed products according to the storage instructions provided on the product packaging.

Customers should protect seeds from conditions such as:

• Excessive moisture

• Water exposure

• Excessive heat

• Direct sunlight

• High humidity

We are not responsible for deterioration resulting from improper storage or handling after delivery.

7. Delivery Partners

We may use third-party courier and logistics providers to deliver orders.

Delivery partners may vary depending on:

• Delivery location

• Product type

• Courier availability

• Serviceability

• Shipping requirements

Once an order is handed over to the courier partner, delivery is subject to the courier’s operational processes and applicable service conditions.

8. Order Tracking

Once your order has been dispatched, we may provide available shipment tracking information through:

• Email

• SMS

• Website order information

• Other available communication channels

Where a tracking number or tracking link is provided, customers can use it to check the shipment status.

Tracking information may take some time to become active after the shipment is handed over to the courier.

9. Delayed Deliveries

Although we aim to deliver orders within the estimated delivery timeframe, delays may occasionally occur.

Possible reasons include:

• Courier delays

• Weather conditions

• Transportation disruptions

• High shipment volumes

• Public holidays

• Natural disasters

• Government restrictions

• Incorrect delivery information

• Remote location service limitations

• Other circumstances beyond our reasonable control

If your order is delayed beyond the expected timeframe, please contact our support team with your Order ID.

We will make reasonable efforts to assist you in tracking the shipment.

10. Incorrect Address or PIN Code

Customers are responsible for providing accurate delivery information at checkout.

We are not responsible for delivery problems caused by:

• Incorrect address

• Incomplete address

• Incorrect PIN code

• Incorrect phone number

• Missing apartment, house, or building information

• Customer not being available to receive the order

If a shipment is returned to us because of incorrect or incomplete information provided by the customer, additional shipping or re-delivery charges may apply.

11. Failed Delivery Attempts

Courier partners may make one or more delivery attempts depending on their operating procedures.

Delivery may fail if:

• No one is available at the delivery address

• The customer cannot be contacted

• The address is incomplete or incorrect

• The customer refuses the delivery

• The delivery location is inaccessible

• The PIN code is not serviceable

Customers may be required to coordinate with the courier partner for successful delivery.

12. Delivery Inspection

We recommend checking your package immediately after receiving it.

If you notice:

• Damaged packaging

• Open or tampered packaging

• Wrong product

• Missing product

• Damaged seed packet or product container

please contact us promptly.

Photographs and/or an unboxing video may be requested to assist with verification.

Any return or replacement request will be handled according to our Refund & Returns Policy.

13. Undelivered or Returned Shipments

If a shipment cannot be delivered and is returned to us by the courier, we may contact the customer to determine whether re-delivery is possible.

Additional shipping charges may apply where the failed delivery or return occurred because of:

• Incorrect address

• Incorrect PIN code

• Incorrect phone number

• Customer unavailability

• Refusal to accept delivery

• Failure to respond to courier communications

Where applicable, refunds for returned shipments will be processed according to our Refund & Returns Policy.

14. Multiple Products in One Order

Where an order contains multiple products, items may be shipped together or separately depending on:

• Product availability

• Warehouse or fulfillment location

• Packaging requirements

• Courier arrangements

If products are shipped separately, you may receive multiple tracking details.

15. Contact Us

For shipping, delivery, tracking, or order-related queries, please contact:

QUICKPICS E-COMMERCE PRIVATE LIMITED

Email: info@seedorashop.com
Phone: +91 9819062558

Address:
4th Floor, Office No- 432,
Rainbow Business Park (Haware Intelligentia),
Sector-24, Turbhe, Vashi, Navi Mumbai,
Thane, Maharashtra – 400703

When contacting us regarding a shipment, please provide your Order ID and registered contact details so that we can assist you more efficiently.