Last Updated: 25/09/2026

Thank you for shopping with QUICKPICS E-COMMERCE PRIVATE LIMITED. This Cancellation Policy explains when and how customers may request cancellation of orders placed through our website.

1. Order Cancellation by Customers

Customers may request cancellation of an order before the order has been processed or shipped.

To request cancellation, please contact us as soon as possible after placing your order and provide:

• Order number

• Customer name

• Registered email address or phone number

• Reason for cancellation, if applicable

Cancellation requests can be submitted through our contact details provided at the end of this policy.

2. Cancellation Before Order Processing

If your cancellation request is received before we begin processing the order, we will make reasonable efforts to cancel the order.

If payment has already been successfully collected, any applicable refund will be processed in accordance with our Refund & Returns Policy and the applicable payment processing procedures.

3. Cancellation After Order Processing

Once an order has entered the processing, packing, or dispatch stage, cancellation may no longer be possible.

We recommend contacting us immediately if you wish to cancel an order so that we can determine whether cancellation is still possible.

4. Cancellation After Shipment

Once an order has been dispatched to the shipping or delivery provider, cancellation may no longer be accepted.

If you receive an order that you no longer require, any applicable return, refund, or replacement request will be handled according to our Refund & Returns Policy.

5. Cancellation Due to Product Unavailability

We may cancel an order if a product becomes unavailable after the order has been placed.

In such cases, we may contact the customer regarding:

• An alternative product

• Order cancellation

• Applicable refund

If the customer does not wish to accept an available alternative, the affected order may be cancelled and any applicable refund will be processed.

6. Cancellation Due to Pricing or Listing Errors

We reserve the right to cancel an order where an obvious pricing, product information, or listing error has occurred.

If an order is affected by such an error, we may contact the customer before fulfillment where reasonably possible.

Depending on the circumstances, the customer may be offered the option to proceed at the corrected price or cancel the affected order.

7. Cancellation Due to Payment or Verification Issues

An order may be cancelled or placed on hold if:

• Payment authorization fails.

• Payment information cannot be verified.

• Required customer information is incomplete or inaccurate.

• Fraudulent or unauthorized activity is suspected.

• The order cannot reasonably be fulfilled due to information provided during checkout.

Where applicable, any refund will be handled according to the payment status and our Refund & Returns Policy.

8. Refunds for Cancelled Orders

Cancellation and refunds are separate processes.

If a cancellation is successfully accepted and payment has already been received, any applicable refund will be processed in accordance with our Refund & Returns Policy, payment gateway procedures, and applicable laws.

The time required for the refund to appear in the customer’s account may vary depending on the payment method, bank, card issuer, or payment service provider.

9. How to Request Cancellation

To request an order cancellation, please contact us as soon as possible with your order details.

Cancellation requests should include:

Order Number:
Customer Name:
Email Address:
Phone Number:
Reason for Cancellation:

Cancellation requests are subject to the order’s current processing and shipment status. Submission of a cancellation request does not automatically guarantee that the order can be cancelled.

10. Non-Cancellable Orders

Cancellation may not be possible when:

• The order has already been dispatched.

• The order has already been delivered.

• The order has entered a stage where cancellation cannot reasonably be stopped.

• The request is received after the applicable cancellation stage.

For delivered products, please refer to our Refund & Returns Policy for applicable return, refund, or replacement procedures.

11. Company-Initiated Cancellation

QUICKPICS E-COMMERCE PRIVATE LIMITED reserves the right to cancel an order where reasonably necessary, including circumstances involving:

• Product unavailability

• Pricing or listing errors

• Failed payment authorization

• Incorrect or incomplete information

• Suspected fraudulent or unauthorized transactions

• Technical or system errors

• Circumstances that prevent us from reasonably fulfilling the order

Where applicable, customers will be informed of the cancellation and any eligible refund will be processed in accordance with our policies.

12. Contact Us

For cancellation requests or questions regarding this Cancellation Policy, please contact us:

QUICKPICS E-COMMERCE PRIVATE LIMITED

Email: info@seedorashop.com
Phone: +91 9819062558

Address:
4th Floor, Office No- 432,
Rainbow Business Park (Haware Intelligentia),
Sector-24, Turbhe, Vashi, Navi Mumbai,
Thane, Maharashtra – 400703